SHIPPING POLICY

Last Updated: [7-Feb-2025]


At Preyas Inc. we strive to ensure your order is processed and delivered efficiently. This Shipping Policy explains our shipping practices, estimated delivery times, and associated costs.

1. ORDER PROCESSING TIME
•    Orders are processed within [X] business days (excluding weekends and holidays).
•    Orders placed after [X] PM EST or on weekends will be processed on the next business day.
•    Custom and personalized items may require additional processing time, typically [X] days.

2. SHIPPING METHODS & DELIVERY TIMES 
We offer the following shipping options:
Shipping Method    Estimated Delivery Time
Standard Shipping    [X] - [Y] business days
Expedited Shipping    [X] business days
Overnight Shipping    [X] business days
•    Delivery times may vary due to carrier delays, weather conditions, or high order volumes.

3. SHIPPING LOCATIONS
•    We currently ship within the United States only.
•    We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time.

4. SHIPPING CONFIRMATION & TRACKING
•    Once your order has shipped, you will receive a confirmation email with a tracking number.
•    Tracking updates may take up to 24 hours to appear in the carrier’s system.

5. SHIPPING ISSUES & DELAYS
•    We are not responsible for delays caused by carriers, incorrect addresses, or weather disruptions.
•    If your package is lost or delayed, please contact the shipping carrier first. If further assistance is needed, reach out to us at praveen@preyas.shop.

6. DAMAGED OR LOST PACKAGES
•    If your package arrives damaged, please take photos and contact us within [X] days of delivery.
•    If your package is lost in transit, we will work with the carrier to investigate, but we are not liable for stolen packages after confirmed delivery.

7. RETURNS DUE TO INCORRECT ADDRESS
•    If an order is returned to us due to an incorrect or incomplete shipping address, the customer is responsible for additional shipping fees to resend the package.

For any shipping-related inquiries, please contact us at praveen@preyas.shop.