We carefully select high-quality materials for every piece, and details about the materials used are listed on each product page. As we grow, we aim to introduce more options, including precious metals and ethically sourced stones.

Not at this time, but we’re working on bringing custom and personalized pieces to our collection soon. Stay tuned or sign up for updates!

 We include a size guide on each product page (rings, bracelets, etc.). If you're unsure, feel free to reach out to our team—we’re happy to help you find the right fit. We need to create this size guide as indicated or each product description has a size description (minus ring) which we should say here. However, we do need a ring size guide. Below are a few examples of it: 

If you're not completely satisfied, you can return or exchange your item within 7 days of delivery. Items must be unworn and in original packaging. Read our full policy [here].

Orders typically ship within 3 business days. Delivery times depend on your location, but you’ll receive tracking info as soon as your order is on the way.

Currently, we only ship within [country/region]. We’re working to expand our reach and hope to offer international shipping soon!

Yes! Every order arrives in elegant, gift-ready packaging—perfect for treating yourself or someone special.

Yes, we are committed to sustainability and ethical practices. We carefully select our materials, work with trusted artisans, and prioritize eco-friendly packaging. As we grow, we aim to introduce even more sustainable options.

To keep your jewelry looking its best, store it in a dry place, avoid contact with water or harsh chemicals, and gently clean it with a soft cloth. We also include care tips with each order.

If your order hasn’t shipped yet, we’ll do our best to make changes or cancellations. Contact us as soon as possible at praveen@preyas.shop